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We’re here to help you communicate through COVID-19

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Hi [First Name]! This is [First Name], your financial aid counselor. It doesn’t look like you’ve filed the FAFSA yet. Do you need any help?

SCHEDULED MESSAGE:
Sent at a specific date/time

Do I need to do the FAFSA again?

If you plan to attend college in the 2021-22 academic year, you’ll need to file another FAFSA. Try not to wait too late – funds are administered on a first-come, first-served basis!

VIRTUAL ADVISOR:
Automated reply for FAQs

Ok thanks. Can I have help filling it out? It’s all still really confusing to me…

Of course – that’s what I’m here for! 😊 Take a look at my calendar and let’s schedule some time to talk: signalvineu.edu/advisors/calendars

PERSONAL RESPONSE:
Flagged for a staff member

Ok, sounds good. Thanks for the help! 👍

A student engagement solution for the academic life cycle

College Access
College Access
Higher education admissions
Admissions
higher education financial aid
Financial Aid
higher education retention
Retention
higher education alumni engagement
Alumni Engagement
workforce development
Workforce Development

Get more from your data

Integrate your CRM or SIS data so that you can segment your students and alumni and send relevant, personalized messages. Signal Vine integrates with most systems, is a preferred partner of Ellucian and Salesforce, and can be found on the AppExchange.

See the Signal Vine Difference

See how using Signal Vine’s Blended Messaging® approach along with data from your CRM or SIS system, will save you time by targeting the right students with the right personalized text messages at scale. With unlimited users and unlimited messages, our artificial intelligence capabilities will work with you, not in place of you.

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A few of our customers who are improving student outcomes

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Resources to support you along the way

Nov 12, 2020
[Ebook] The Transition to Online Learning: A Strategic Guide to Supporting the Student Experience
Ebook
Admissions & Enrollment
[Ebook] The Transition to Online Learning: A Strategic Guide to Supporting the Student Experience

Signal Vine’s The Transition to Online Learning: A Strategic Guide to Supporting the Student Experience dives into how institutions can keep students engaged and on track to success in the COVID-19 era.

Read More
Sep 9, 2020
[Ebook] The Student Retention Guidebook 2.0: Retention in the Time of COVID-19
Ebook
Retention
[Ebook] The Student Retention Guidebook 2.0: Retention in the Time of COVID-19

Signal Vine’s The Student Retention Guidebook 2.0: Retention in the Time of COVID-19 ebook is a follow-up to our first retention ebook published in August 2019. Read this new ebook to learn about retention strategies for higher education institutions during COVID-19 and beyond.

Read More
Oct 1, 2020
UTC: Maintaining Enrollment Through COVID-19
Case Study
Admissions & Enrollment
UTC: Maintaining Enrollment Through COVID-19

The University of Tennessee at Chattanooga (UTC) was able to maintain enrollment numbers during COVID. Read more of how they used texting to boost engagement during COVID and retain their students.

Read More

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Communicating effectively with your campus communities is of paramount importance right now

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